Support Resources

Access comprehensive documentation and answers to common questions regarding LabDispatch operations.

Watch short walkthroughs of common LabDispatch workflows and technical dispatch processes.

Submit a support request to our clinical operations team for assistance with your portal.

Support hub only. Access the product portal at labdispatch.com

LabDispatch Support

Technical help and tutorials for your laboratory super portal

Watch short walkthroughs of common LabDispatch workflows designed for clinical efficiency and operational clarity.

Learn how to initiate a specimen dispatch order through our secure portal.

Master the qualification process and billing documentation for dispatched specimens.

Step-by-step guide to uploading patient insurance cards and specimen tracking data.

Monitor specimen status in real-time across in-transit, received, and returned states.

Our support team is available to assist with troubleshooting and platform features. Submit a detailed request for a quick response.